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Meet the WCL team

At We Change Lives, people are at the heart of everything we do – and that starts with the people who lead, guide, and deliver our care. From our dedicated Board of Trustees and trusted Advisors to our experienced Executive Management Team, the brilliant Operational Managers running our services and operations, and the dedicated, caring support team who touch the lives of the people we support daily. Together, we bring a mix of clinical expertise, lived experience, creativity, and compassion – united by a shared belief that personalised, life-enhancing care should be the norm, not the exception.

The Executive Management Team collaborates with the Trustees to create the organisational strategy and fulfil WCL's charitable purpose of supporting people to live their best lives and it's vision of being a thriving organisation that enriches lives, while ensuring consistency with the organisation's values.

Executive Leaders

Phil Sermon

Chief Executive Officer

Sarah Gardner

Deputy CEO & Head of Delivery

Will Napier-Fenning

Strategic Finance Advisor

Department Leaders

Elaine Cleary

Head of Operational Excellence

Fiona Carter

Head of People and Culture

Charlie Barber

Head of Complex Care

Jairo Castellanos

Head of Financial Management

Senior Leaders

Debra Furness

Senior Project Manager

Hoang Le Huu

Finance Manager

Sarah Battersby

Senior Quality Manager (Residential & Community)

Company Secretary

Board of Trustees

The Trustees are accountable for ensuring the organisation meets its charitable purpose of supporting people to live their best lives. The purpose of the Board is to ensure the organisation has a clear charitable vision in place and a strategy that delivers that purpose. 

Richard Gore

Chair of the Board of Trustees

Chris Howarth

Deputy Chair & Chair of the Colleagues & Culture Committee

Peter Holmes

Trustee & Chair of the Finance Committee

Janice Wycherly

Trustee & Chair of the Quality Committee

Operational Managers

The Operational Managers are responsible for running WCL's operations and different services.

Sian Kirkpatrick

3L Bee Fold Lane Service Manager

Michelle Wray

Westleigh Service Manager

Emma Burns

3L Chapel & Crook Service Manager

Lisa Ashbourne

Recruitment & Retention Manager

Katie Dowman

Creative Care Service Manager

Liane Millward

Colleague Learning & Development Manager

Karen Sherlock

Supported Living Network Service Manager

Emma Norman

Heathside & The Mews Service Manager

Our partners

Kent Finance
Kent Finance

 Financial management 

consultancy

Hazelwoods
Hazelwoods

Business Advisers and Chartered Accountants

talentshed logo
Talentshed

Recruitment, Brand and Marketing

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